General Provisions
The administration of the oribu.ge website is obligated to protect the confidentiality of users’ personal data in the online environment.
This Privacy Policy describes the company’s policies and procedures regarding the collection, use, and disclosure of users’ personal information when visiting the website and reviewing the products, advertisements, promotions, and other general information posted on it.
We collect personal data for the following purposes:
Communication with website visitors
Processing user data for online sales
Providing information requested by the user
Providing services relevant to the specifics of the website
Any other purposes listed below
By visiting the website and using the service, you, as a user, agree to the collection and use of your personal information in accordance with this Privacy Policy.
Definition of Terms
Company — LLC “Oribu Design” (Registration No. 405715588), established in accordance with the legislation of Georgia.
Website — https://oribu.ge/
Device — any device that provides access to the Service (computer, mobile phone, tablet, etc.).
Personal Data — information related to an identified or identifiable natural person.
Service — services related to the website, advertisements, or applications.
Usage Data — technical data automatically generated as a result of using the Service.
User — an individual or legal entity using the Service.
Terms and Conditions — this document and its annexes that regulate the use of the Website.
Collection and Processing of Personal Data
We collect and process your personal data only on the basis of the user’s consent. With the user’s consent, we may collect and process the following personal data:
Name and surname
Telephone number
Email address
Delivery address (user’s address, city, or country)
Order-related information (ordered product and quantity)
Any other data such as personal preferences, requests, or comments
This information is used to contact or identify the user.
Bank card data (card number, expiration date, CVV code) is not stored, processed, or accessed by the website.
We may also use the user’s personal information for other purposes, such as:
Data analysis
Identifying usage trends
Evaluating the effectiveness of advertising campaigns
Improving our services, products, and marketing activities
Disclosure of data for other purposes will occur only with the user’s consent.
Payment Process — Flitt
Payments are processed through a third-party payment provider — Flitt.
The user is redirected to a secure Flitt payment page
Card data is processed only within the Flitt system
The website has no access to this data
Processing complies with PCI DSS security standards
Data Storage and Deletion
Users have the right to modify or delete personal information provided to oribu.ge, as well as the right to withdraw consent for data processing.
The company will store users’ personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy. Personal data will also be retained as required to comply with legal obligations.
User data will be transferred to third parties only with the user’s explicit consent. If the data is transferred to a third party not affiliated with our organization, we will not be able to modify that data.
Personal data protection is carried out in accordance with the regulations established by the legislation of the European Union and Georgia.
Data Security
We take appropriate technical and organizational measures to protect personal data, including:
Restricting access to data
Using secure servers
Processing data only to the extent necessary
Personal data is stored only for the period required to achieve the purposes of processing or for the period established by law.
The security of users’ personal data is important to us. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect personal data, we cannot guarantee its absolute security.
Third Parties
User personal data may be transferred only in the following cases:
To Flitt — for payment processing
To courier or delivery services — for product delivery
To government authorities — when required by law
Data will be transferred to third parties only to the extent necessary and under appropriate security conditions.
Delivery
Delivery in Tbilisi takes – 1 working day, and in regions – 3 working days.
User Rights
Users have the right to:
Receive information about personal data processed about them
Request correction or deletion of their data
Request restriction of data processing
Withdraw consent if data processing is based on consent
These rights may be exercised using the contact information provided on the website.
Processing Technical Data Related to Website Visits
Records regarding the user’s IP address, visit time, browser settings, operating system, and other technical information are stored in the oribu.ge database. These data are required for the proper display and functioning of the website.
External Links
Our Service may contain links to other websites that are not operated by us. If a user clicks on a third-party link, they will be redirected to that third party’s website.
We recommend reviewing the Privacy Policy of every website visited, as we have no control over and assume no responsibility for the content or policies of those websites.
Processing of Personal Data by Other Services
This website may use third-party online services that independently collect data. These services include:
Google Analytics
Google Maps
Facebook.com
and others
Data collected by these services may be transferred within those organizations and used for purposes such as personalized advertising within their advertising networks.
Information about user consent regarding these services can be found on their respective websites.
We do not transfer personal data to any organization or service not listed in this Privacy Policy.
Personal Information of Minors
Disclosure of personal data by minor children without the permission of a parent or legal guardian is prohibited.
If a minor provides personal data without proper authorization, the parent or guardian should contact us using the contact details provided on the website.
Changes to the Privacy Policy
The company may update this Privacy Policy from time to time.
Users will be notified of any changes by posting the updated Privacy Policy on this page.
Changes become effective immediately upon publication on the website.
Feedback
For any questions regarding this Privacy Policy, users may contact us using the contact information provided on the website.
Return Policy
Products may be returned or refunded only if the product has damage or a manufacturing defect.
Return requests must be initiated manually. The user must contact the company through the communication channels listed on the website (email or other contact methods).
The user must provide:
Order number
Evidence of damage or manufacturing defects (photos or other proof)
The company will review the request and decide on:
Product return
Product replacement
Refund
Deadline:
If damage or a manufacturing defect is discovered, the user must contact the company within 5 calendar days from receiving the product.
Refunds
Refunds are issued only after company confirmation.
Refunds will be made using the same payment method used for the original transaction
Transaction fees may not be included in the refund according to the payment system rules
Refunds will be processed within 10 business days after confirmation
Exchanges
Products may be exchanged for the same or another product, provided that the product meets the return conditions and any price difference is accounted for.
Contact
For issues related to returns or refunds, users may contact the company using the contact information provided on the website.
This Privacy Policy has been developed to comply with payment system requirements and to ensure the protection of users’ personal data.
If you want, I can also make a shorter GDPR-style version (much cleaner for websites) because this one is a bit long for modern e-commerce sites.